Privacy Policy | Ruthless Spine™
At Ruthless Spine, we take your privacy seriously and are committed to protecting your personal data. This privacy policy outlines how we collect, use, store, and protect your information when you interact with our website, services, or devices, such as the Ruthless Spine RJB system.
Information We Collect
We collect various types of personal information when you visit our website or use our products. This includes:
Personal Identification Information: Name, email address, phone number, billing address, and other similar contact data.
Technical Information: IP address, browser type, and version, time zone setting, browser plug-in types, and versions, operating system, and platform.
Usage Data: Information on how you use our website and devices, including clickstream data, device-specific data, and browsing behavior.
Device and Medical Information: Data related to the use of Ruthless Spine’s medical devices, particularly the RJB system, including operational data and device configuration.
How We Use Your Information
The personal data we collect is used for the following purposes:
Service and Device Support: To provide you with customer support and troubleshooting services for our devices, including the Ruthless Spine RJB.
Communication: To communicate with you regarding updates, marketing information, and other relevant notices.
Improvement of Products and Services: We use your data to improve our products and services, particularly the performance and accuracy of our medical devices, ensuring they meet FDA standards and are continuously refined for safety and efficiency.
Legal Compliance: To comply with regulatory requirements, particularly those set by the FDA regarding medical devices (e.g., the RJB system), as outlined in FDA regulations (21 CFR 820).
How We Share Your Information
We do not sell or lease your personal data to third parties. However, we may share your information with:
Service Providers: Third-party companies who help us operate our website, provide services, and support our devices (such as cloud hosting or analytics services). These parties have access to your data only to perform tasks on our behalf.
Regulatory Authorities: In compliance with FDA regulations, we may share information as required by law, particularly related to device safety and effectiveness, as part of medical device reporting (MDR) and post-market surveillance.How We Protect Your Information
How We Protect Your Information
We use a variety of security measures to ensure your personal data is protected from unauthorized access, use, or disclosure. These include encryption, access controls, and secure data storage protocols that meet industry standards.
Cookies and Tracking Technologies
Ruthless Spine uses cookies and similar tracking technologies to enhance user experience and collect website usage data. You can choose to disable cookies through your browser settings, but doing so may limit the functionality of our website.
Your Privacy Rights
You have the following rights regarding your personal data:
Access and Correction: You may request access to the personal information we hold about you and request corrections if necessary.
Data Deletion: Under certain circumstances, you can request the deletion of your personal information.
Data Portability: You may request a copy of the personal data you have provided to us in a structured, commonly used, and machine-readable format.
Compliance with FDA Regulations
Our medical devices, including the Ruthless Spine RJB system, are subject to strict FDA regulations, including those related to data collection, security, and device labeling. We ensure compliance with all FDA guidelines and maintain up-to-date records of all device-related data to meet regulatory requirements.
Changes to Our Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices, legal requirements, or FDA guidelines. Any updates will be posted on this page with the effective date.
Contact Us
If you have any questions about this privacy policy or your data, please contact us.
